FAQ
Collapsible content
How long does it take for my package to arrive?
This will depend on the location you set for your package to arrive. If it is a location in the USA it may take 7-14 days. If it is to international countries it may take 14-21 days. For more information about shipping please go to
https://apriibrand.com/policies/shipping-policy
Can i cancel my order?
Once the order has been processed and shipped, cancellations and refunds will not be possible.
If you want to know more, please refer to our cancellation policy here https://apriibrand.com/pages/cancellation-policies
I put my address wrong on the order, what should i do?
We ask that you be very attentive when entering the shipping address since once the package has been sent, Aprii will not be responsible for an address incorrectly entered by the customer.
Do you accept returns?
No, our sales are final. The only thing we can offer you is a store credit with the return of the merchandise you wish to return. We do not refund money, nor do we exchange merchandise. If you want to know more, please refer to our returns policy here https://apriibrand.com/policies/refund-policy
My product came damaged, what should i do?
If so, contact us immediately. You have up to 24 hours after receiving the product to contact us via https://apriibrand.com/pages/contact with your order number and several photos of the damaged product.
I received a different product than the one i ordered, what should i do?
Contact us immediately through https://apriibrand.com/pages/contact with your order number and photos of the product you received so that we can take care of it.